Services

Jump Start service

Qualified technical support specialist will train you on how to get the best out of the Achab’s solution that you’ve chosen, guiding you through the first configuration of the software.

Who is this service for?

  • Those who need a smooth first configuration, guided by an expert.
  • Those who are approaching for the first time to a solution or a product and want to be sure that their configuration is correct.
  • Those who need to use a software with a client with urgency, but didn’t have the time to thoroughly read the documentation.
  • Those who need a complete consultancy for their first installation.

What’s included in the Jump Start Service?

  • Software’s architecture overview
  • Server-side or console configuration and training
  • First client’s installation and configuration, including utilisation training.

Which are the benefits?

  • Lower the chances to make mistakes due to lack of experience.
  • Meet the installation and configuration standard set by the vendor.
  • Have the best possible start with a new solution.
  • Get on-field training by experts who work every day with the solution that you’ve chosen.

The service conists of a web-based remote session: Achab’s specialist will remotely manage your device while doing the configuration.

Contact us at sales@achab.co.uk for more information.